Invoices sent the moment they're due. Every unpaid one chased on schedule. Money that used to slip through the cracks — collected.
The Payments Manager makes sure invoices go out and payments come in. It generates and sends invoices, then follows up on unpaid ones with timely, professional reminders — recovering the revenue that normally leaks away simply because no one had time to chase it. Especially valuable for B2B, where following up on sent invoices is a job in itself.
WhatsApp, email, and other connected channels
Your accounting and invoicing tools (e.g. Zoho Books) and payment systems (e.g. Razorpay)
The agent handles routine questions about invoice amounts, due dates, and payment methods automatically. A genuine dispute — where a client contests the work or the amount — is immediately escalated to you with the full invoice and communication history attached. It does not negotiate terms.
The escalation sequence is configured during setup. Early reminders are polite and professional. As the invoice ages, the language shifts to firmer — but always within a tone you review and approve. It never sends aggressive or threatening language.
Zoho Books for invoice management and Razorpay for payment processing are the primary integrations. Other accounting tools (Tally, QuickBooks, FreshBooks) can be assessed for integration during scoping.
Yes, if your accounting tool supports multi-currency invoicing. The agent works with whatever your invoicing system outputs — currency, tax treatment, and format are all determined by the source system.
Two to three weeks. Key setup steps are connecting your invoicing and payment tools, defining the follow-up sequence and escalation timing, and testing with a small batch of invoices before going fully live.
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